Terms of Sale
Last updated: January 1, 2026
These Terms of Sale (hereinafter, the "Terms of Sale") are concluded between TradeX, publisher of the Service (hereinafter, the "Publisher"), and any natural or legal person, acting as a consumer or professional, subscribing to a paid offering of the Service (hereinafter, the "Customer"). They define the conditions under which the Publisher provides the Customer with paid features of the Service.
1. Purpose and scope
The Terms of Sale govern, to the exclusion of any other document, the contractual relationship between the Publisher and the Customer in respect of the subscription to a paid offering of the Service. Any order placed by the Customer entails their full and unreserved acceptance, by ticking the box provided for this purpose during the order process.
The Publisher reserves the right to amend the Terms of Sale at any time. The applicable version is the one in force on the date the order is placed; for subscriptions with tacit renewal, the version applicable at each new term shall be that notified to the Customer at least thirty (30) days before its entry into force.
2. Offerings and essential characteristics
The paid offerings of the Service, the essential characteristics of which are presented in a clear and intelligible manner on the dedicated pricing page, are proposed in the form of [single purchase / monthly subscription / annual subscription]. Each offering specifies the scope of the features provided, the applicable usage limits and, where applicable, the duration of the commitment.
3. Order process
The placing of an order shall take place exclusively online, in accordance with the double-click procedure provided for in Article 1127-2 of the French Civil Code. The Customer selects the desired offering, completes their billing information, accepts the Terms of Sale and validates payment. The order shall be deemed final upon receipt by the Customer of the order confirmation sent by the Publisher to the email address provided.
4. Prices
The prices of the paid offerings are indicated in US dollars (USD), inclusive of all applicable taxes. The Publisher reserves the right to modify its prices at any time, it being specified that the offerings shall be invoiced on the basis of the rates in force at the time the order is registered. Any price increase applicable to a subscription with tacit renewal shall be notified to the Customer at least thirty (30) days before its entry into force, the Customer having the option to terminate without penalty before that date.
5. Payment terms
Payment is made online exclusively in cryptocurrency, by the means offered on the order page (in particular BTC, USDT, USDC and ETH, on the various networks supported), processed by the payment service provider NowPayments in accordance with the security standards in force. The Publisher does not store the Customer's wallet credentials or private keys.
In the event of total or partial non-payment of any sum due, the Publisher reserves the right to suspend access to the Service until the situation has been regularised.
6. Duration, renewal and termination
The duration of the subscription is that selected by the Customer at the time of the order. Unless terminated by either party at least thirty (30) days before the expiration of the current term, the subscription shall be tacitly renewed for successive periods of identical duration.
In accordance with Article L.215-1 of the French Consumer Code, the consumer Customer shall be informed in writing, at the earliest three (3) months and at the latest one (1) month before the end of the period authorising rejection of the renewal, of the possibility of not renewing the contract. Failing such information, the Customer may terminate the contract free of charge at any time, in accordance with Article L.215-2 of the same Code.
Either party may terminate the contract by operation of law, after formal notice has remained without effect for a period of fifteen (15) days, in the event of a serious breach by the other party of its contractual obligations.
7. Right of withdrawal
In accordance with Articles L.221-18 et seq. of the French Consumer Code, the consumer Customer has a period of fourteen (14) clear days from the conclusion of the contract to exercise their right of withdrawal, without having to give reasons. The right of withdrawal may be exercised by notification of an unambiguous statement expressing the wish to withdraw, sent from the Customer's Account or by any means allowing its date to be established.
In accordance with Article L.221-28, 13° of the French Consumer Code, the consumer Customer expressly acknowledges that the right of withdrawal cannot be exercised with regard to the supply of digital content not provided on a tangible medium where the performance has begun with the prior express consent of the consumer and their acknowledgement that they thereby lose their right of withdrawal.
8. Legal guarantees
The Publisher is liable for defects of conformity of the Service under the conditions of Articles L.224-25-12 et seq. of the French Consumer Code, as well as for hidden defects of the thing sold under the conditions of Articles 1641 et seq. of the French Civil Code. The consumer Customer may, when making a request under one of these guarantees, freely choose the most favourable basis for them.
9. Invoicing
An invoice shall be issued for each payment and made available to the Customer in their personal area. The invoice shall include all the information required by Articles 242 nonies A of Annex II to the General Tax Code and L.441-9 of the French Commercial Code.
10. Refunds
In the event of valid exercise of the right of withdrawal or in the event of termination attributable to the Publisher, the Customer shall be reimbursed for all sums paid, no later than three (3) months from receipt of the Customer's request, by the same means of payment as that used at the time of the initial transaction, unless expressly agreed otherwise by the Customer.
11. Liability
The total liability of the Publisher, all causes combined and for the entire duration of the contract, shall be expressly limited to the sums actually paid by the Customer to the Publisher in the twelve (12) months preceding the event giving rise to the claim. This limitation shall not apply in the event of wilful misconduct or gross negligence on the part of the Publisher, of bodily injury or of any case in which a limitation of liability would be prohibited by mandatory legal provisions.
12. Applicable law and jurisdiction
The Terms of Sale are governed by French law, without prejudice to mandatory provisions of more favourable consumer law applicable to the Customer who has the status of consumer. Any dispute relating to the validity, interpretation, performance or termination of the Terms of Sale shall, failing an amicable settlement, fall within the exclusive jurisdiction of the competent French courts. The consumer Customer retains the right to bring the dispute before the court of the place where they were domiciled at the time of conclusion of the contract or at the time of the harmful event.
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